Legal
Cookie Notice
What cookies are
Cookies are small text files that a website asks your browser to keep, so that the site can remember something between pages or visits. Some are necessary for a site to work; others are used for analytics or advertising. This website uses no advertising cookies.
Cookies used on this website
This website sets as few cookies as possible. One strictly necessary cookie records your choice in the cookie banner, so that you are not asked again on every page. The WordPress software that runs the site sets cookies only for people who log in to edit it, not for visitors. No other cookie is set unless you accept analytics.
dlm_consent, set by this website: remembers whether you accepted or declined analytics. It is kept for 6 months.
_ga, set by Google Analytics only after you accept: distinguishes one browser from another, without identifying you. It is kept for 13 months.
_ga_ZM48GWMCPV, set by Google Analytics only after you accept: keeps track of a single visit. It is kept for 13 months.
The website also notes, in your browser’s temporary session storage, that the banner has been shown, so that it appears promptly on the next page. This note is not a cookie, holds no personal information and is deleted when you close the tab.
Analytics
If you accept, Google Analytics, loaded through Google Tag Manager, counts the pages viewed on this website. It does not record what you type in a form or in the site search, how far you scroll or what you click. Google Analytics does not log or store IP addresses; it uses the address only to estimate a general location, such as the city or country, and then discards it.
Analytics data is kept for 14 months and then deleted. Google signals and advertising features are switched off, so the data is not linked to any Google account and is not used for advertising. The Emergency and crisis support page never carries analytics.
Google processes analytics data on its own servers, which may be outside South Africa, under its own privacy commitments. If you decline, no analytics cookies are set and the site works exactly the same.
Managing cookies
You can change or withdraw your choice at any time with the Cookie settings link at the foot of every page. If you withdraw consent, the Google Analytics cookies are deleted from your browser.
You can also clear or block cookies in your browser’s settings; blocking all cookies does not affect reading this site, though the banner will ask for your choice again. Guidance for each major browser is available from the browser’s own help pages.